Privacy Policy for OneToGo Ticket Buying App

This Privacy Policy describes how OneToGo ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") of our ticket buying app ("OneToGo" or "the app"). By using the app, you agree to the terms and practices outlined in this Privacy Policy.

1. Information We Collect

We may collect the following personal information from you:

• Name: To personalize your app experience.
• Email Address: To communicate with you regarding your account and transactions.
• Payment Information: OneToGo does not store your payment information. It is securely collected and processed by our third-party payment processor, Stripe, to facilitate ticket purchases.
• Location Data: While we do not store location data, the app may access your device's location to offer personalized experiences related to nearby events.

2. How We Collect Information

We collect your personal information when you:

• Register an account on the app.
• Add a new payment method for ticket purchases.

3. How We Use Your Information

The personal information we collect is used solely to provide necessary functionality in the app, including:

• Facilitating ticket purchases and transactions.
• Communicating with you about your account and purchases.
• Offering personalized experiences based on your location.

4. Information Sharing

We do not share your personal information with any third parties. Your payment information is securely handled by our trusted third-party payment processor, Stripe, in compliance with their privacy and security policies.

5. Payment Information

OneToGo does not store your payment information. Stripe, our third-party payment processor, handles all payment transactions securely. Please refer to Stripe's privacy policy for more information on how they handle your payment data.

6. Analytics and Tracking

We may use Google Analytics or similar tools to gather anonymous metrics about the number of users on the app and app usage. This data is used to improve our services and enhance user experiences.

7. Data Retention

Your user information is stored as long as your OneToGo account remains active. If you decide to close your account, your personal information will be deleted, except as required by applicable laws or regulations.

8. User Data Management

We are actively working on implementing features that will allow you to fully manage your personal data. You will have the ability to access, update, and delete your information through the app.

9. Data Security

Your data is stored on secure Google Firestore servers. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

10. Children's Data

OneToGo does not knowingly collect personal information from users under the age of 13. If you are a parent or guardian and believe that your child has provided us with their personal information, please contact us at contact@onetogo.ro to request the deletion of this information.

Contact Us

If you have any questions or concerns about this Privacy Policy or the data practices of OneToGo, please contact us at contact@onetogo.ro.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant updates by posting a prominent notice within the app or by sending you an email.

Effective Date: 19 July 2023